Informativa sui rimborsi

Returns

All sales are final. We don’t offer returns and exchanges, but if your order is damaged, please let us know by contacting us at jopollioapparel@gmail.com!

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. You can always contact us at  jopollioapparel@gmail.com.

Exchanges
We do not have an exchange service.

Refunds
All sales are final. Refunds are only offered to customers that receive the wrong items or damaged items. If any of these apply, please contact us at  jopollioapparel@gmail.com with photos of wrong/damaged items and we’ll sort that out for you. Can I exchange an item for a different size/color? At this time, we don't offer exchanges. Though rare, it's possible that an item you ordered was mislabelled. If that’s the case, please let us know at  jopollioapparel@gmail.com within a week after receiving your order. Include your order number and photos of the mislabeled item, and we’ll send you a new one, or issue a refund!